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About Us

About Us

elswoodsdirect.com is the online store for Elswood's Cleaning Supplies, a well established 'Brick and Mortar' business that has been trading since 1972.  Our business is based in Crewkerne, Somerset where we have a showroom and trade and retail counter along with servicing and warehouse facilities. 

Our aim is not simply to try and be the cheapest on all our products but to offer excellent customer service, appropriate knowledge and advice, and good value for now and importantly, for the future.

We support our customers looking for cleaning solutions to meet the demands for the more usual home, and general commercial and industrial settings but also the more specialist requirements e.g. ATEX Zones.   

We only sell high quality cleaning machines and cleaning products from trusted and well regarded manufacturers both in store and online that are able to provide peace of mind to both our customers and our business.

Our business aims to offer:

  • Appropriate knowledge and advice
  • Excellent Customer Service
  • Value for money
  • Honesty and integrity in what we say and what we do
  • A general simplicity in dealing with us.

We want to be able to demonstrate the importance of our customer relationships and will be focused on the feedback that is provided to improve our service and business on-going.  Please do not hesitate to provide constructive feedback on the service we give, it will be read and listened to.

 

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